We want you to move freely, make the most of your time, and be connected to the people and places that matter most to you. That’s why we are committed to safety, from the creation of new standards to the development of technology with the aim of reducing incidents.
We’re actively monitoring the coronavirus (COVID-19) situation and are continually working to help keep those who rely on our platform healthy and safe.
We want you to feel safe riding with Uber as our communities start to move again. That’s why we’re introducing our new Door-to-Door Safety Standard. Powered by Uber’s innovative technology, encouraging shared responsibility, and including guidance from health experts, these new measures are designed to help protect the health and safety of everyone who uses our platform.
All riders and drivers must wear a face cover or mask when using Uber, even when vaccinated.
We ask drivers to take a photo of themselves before they can begin driving, and our technology helps verify that they are wearing a face cover.
Share your trip details with loved ones. Track your trip during your ride. Our technology helps put peace of mind at your fingertips.
Millions of riders and drivers share a set of Community Guidelines, holding each other accountable to do the right thing.
A specially trained team is available 24/7. Reach them in the app, day or night, with any questionsor safety concerns.
Count on 24/7 support to help with any questions or safety concerns. Share your trip with loved ones. Our focus is on your safety, so you can go where the opportunity is.
Millions of rides are requested every day. Every rider has access to safety features built into the app. And every ride has a support team if you need them.
Our commitment to safety goes beyond your ride. We have teamed up with leading experts—from public safety officials to anti-violence organizations—to help make roads and cities safer for all.
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